Cynthia D. Brock, DO

Specialties: Family Medicine
Gender: Female
Language(s): English
Patient Experience Rating:
- 4.83 out of 5 Rating
- 348 Ratings
Education
- Education Type: Medical
- Attended: 08/01/1991 to 05/27/1995
- Institution: West Virginia School of Osteopathic Medicine
Insurance
- Aetna Better Health of WV -WV Medicaid
78 Comments
On Feb 7, 2021 Anonymous said:
This was a condition that I’ve had four decades and I didn’t feel that the doctor really took my information. Seriously. I thought that she just kind of Who booted off? I just not really took all the information. I wish that. She would have taken that more seriously the information that she did. Give me to help. To get me well, once again, that was great. She told me what she medication she wanted me to take how to take it and if I was not feeling any better to definitely call into the office.
On Jan 16, 2021 Anonymous said:
Dr. Brock is truly the only savior for this office! The receptionists are rude and sound annoyed when you call, whoever is suppose to call you back (they don’t call you back in 24 to 48 hours). It’s stressful to get in touch with an actual person and when you get the receptionist she transfers you to a voicemail. I almost switched my provider, but Dr. Brock was a blessing! I was so fortunate to get her! Thank you Dr. Brock!
On Nov 18, 2021 Anonymous said:
It was the best doctor’s appointment that I’ve had in a long time. This lady seemed to care about what I felt, and what I was concerned about. And yes, I would give her recommendation to anybody.
On Nov 3, 2021 Anonymous said:
My experience with my PCP was fine. Though, I have issues -not with the PA who saw me BUT some of the staff at Marietta Physicians Care.
On Oct 23, 2021 Anonymous said:
This office is hard to get a call back from however, Dr Brock is amazing. She really cares about her patients.
On Oct 21, 2021 Anonymous said:
Great doctor and staff
On Oct 14, 2021 Anonymous said:
Dr Brock’s office staff is professional and kind. They help me feel comfortable when I am not feeling well. Dr Brock is considerate of me and my health concerns.
On Oct 9, 2021 Anonymous said:
Dr. is very knowledgable of needs of myself and comfortable to converse with.
On Oct 9, 2021 Anonymous said:
Always kind and professional ,,
On Oct 8, 2021 Anonymous said:
I was scheduled October 13 but I got in on 6th I really appreciate that She got me scheduled for test soon I think Doctor Brock is very educated and really takes interest in her patients I give her a excellent rating !!!
On Oct 7, 2021 Anonymous said:
Dr Brock is very kind and knowledgeable. Unfortunately this is the 3rd dr we’ve seen at this office but they’ve all been great! Andrea Kostelac is also very good when we see her.
On Oct 7, 2021 Anonymous said:
The day that I was there her personal computer crashed, there wasn’t a whole lot of info she could share with me. But everything else was great.
On Oct 8, 2021 Anonymous said:
It was ok could have had better follow up
On Aug 14, 2021 Anonymous said:
Dr Cindy always takes her time to listen to me. aher caring, fun personality relaxes me and enables me to be the healthies me as possible.
On Aug 12, 2021 Anonymous said:
Prompt service
On Aug 7, 2021 Anonymous said:
I’d like to say that I really like Dr. Brock and she takes plenty of time with me to discuss my problems and I would recommend her for anyone.
On Jul 18, 2021 Anonymous said:
Was back to the exam room in a timely manner!
On Jul 17, 2021 Anonymous said:
Friendly staff
On Jul 15, 2021 Anonymous said:
Dr.Brock is my pcp and is treating me for pain. I am so grateful to her for helping me through this. She is an answer to prayer.
On Jul 2, 2021 Anonymous said:
I was a patient of Cindy Martinsen and it has now come full circle and she’s back as Cindy Brock. Am so glad! I’ve always been a patient of this building but so excited she is now back with here! She’s very compassionate and caring. Always listening and wanting to get to the root of the problem. Has helped me through many rough patches in my life and for that I’m so very thankful.
On Jan 16, 2021 Anonymous said:
I met my new doctor Dr Cynthia Brock. Had a very good conversation with her about my health and treatments. Happy to have her.
On Jan 14, 2021 Anonymous said:
The girls in the front office were not very professional & seem to need more training for their jobs. Plus the nurses did not return calls within a reasonable timeframe.
On Jan 14, 2021 Anonymous said:
Dr. Brock was very helpful concerning my sleep problems. And she told me that caffeine remained in my system for 10 hours, which I did not know, and that’s very helpful to me. Thank you. She does a good job. Bye.
On Jan 14, 2021 Anonymous said:
Staff was very helpful and courteous.
On Jan 12, 2021 Anonymous said:
This was my first visit with Dr. Brock.
On Jan 11, 2021 Anonymous said:
I would like to say that I am glad that Dr. Martinsen has taken over a prime practice in Williamstown and that I do believe she’ll be well received and I would like to thank her very much for my taking care of me the other day we had my visit. Goodbye.
On Jan 8, 2021 Anonymous said:
The visit went well. My concern is that this is my 5th primary care doctor since July 2016!!!
On Jan 7, 2021 Anonymous said:
The doctor was great. The staff did not really greet me when I came in the door and you almost didn’t even recognize me as I signed and sent down until they were ready. And anyway, just not a very friendly place overall to walk into. The doctor was very good and friendly. Staff they need some customer service work.
On Jan 31, 2021 Anonymous said:
I am so happy to have Dr C. Brock as my new PCP. However, at checkout, the scheduler said I would be with NP next time. Upon questioning that decision, she still scheduled me with NP in three months instead of Dr. Brock.
On Jan 31, 2021 Anonymous said:
First time seeing Dr. Brock and she made me feel at ease and was very concerned about my well being. She went out of her way to listen to me and made sure she was available in the future if I needed anything. She is a very special, caring doctor. Look forward to seeing her in the future.
On Jan 30, 2021 Anonymous said:
Yes, I had tried calling the doctor’s office and there is a problem with their phone system. I did mention it to the doctor and they said they did supposedly being worked on. So if they fix the phone system, it would be very good office to go to.
On Jan 30, 2021 Anonymous said:
It was Dr Brock Dr Barnes is no longer there She was wonderful
On Jan 30, 2021 Anonymous said:
This appointment was with Dr. Brock and not Dr. Barnes.
On Jan 28, 2021 Anonymous said:
It was my first visit with her and I was very impressed.
On Jan 28, 2021 Anonymous said:
Dr Brock was great. She explained to me what was happening and made me feel better about the medication she had prescribed.
On Jan 24, 2021 Anonymous said:
I was seen by Dr Brock not Dr Barnes.Someone needs to fix the review page.
On Jan 24, 2021 Anonymous said:
This was my first time meeting Dr. Brock. I found her very personable and easy to talk to. She seemed to pick up where Dr. Barnes left off and I was very happy with her.
On Jan 24, 2021 Anonymous said:
The provider was Dr Brock she did an excellent job knowing what I had immediately told me I had shingles and what to expect and what to what for she was very knowledgeable this means very much to me Thank you all
On Jan 16, 2021 Anonymous said:
Dr.Brock is awesome she was very respectful and explained any questions I had to me
On Jun 26, 2021 Anonymous said:
The receptionist and nurses are kind and respectful. Dr Brock is a great care provider.
On Jun 18, 2021 Anonymous said:
It’s a major inconvenience to go to a doctors appointment that requires bloodwork and have to leave and go to another facility to have that done. It’s very inefficient and time consuming when the systems goal is to make things easier for patients.
On Jun 14, 2021 Anonymous said:
Very pleasant and will continue under her care.
On May 30, 2021 Anonymous said:
This was my first visit with my new primary care physician Dr Brock and I very much appreciated her prompt consideration to my health needs.
On May 21, 2021 Anonymous said:
A good office visit. Very professional by all.
On May 20, 2021 Anonymous said:
You can get your number when you call so that somebody will answer and you’re not put on hold for an hour and a half to two hours and I like the doctor very much.
On May 17, 2021 Anonymous said:
The appointment yesterday was the first time to meet Dr. Brock for both my husband and me. We were very impressed with her friendly and caring personality, her knowledge of our medical problems and her sincere concern for us having the best health care possible. She made us feel very comfortable with any questions we had and we are glad she is our primary care doctor.
On May 11, 2021 Anonymous said:
The doctor was very personable, understood much situation, and discuss with me more than one health scenario. I really like… the presentation or that’s the wrong were but anyway.
On May 6, 2021 Anonymous said:
Thanks for a good check up!
On May 6, 2021 Anonymous said:
The nurse didn’t know of any reactions to the shing, second shot of the shingles vaccine and I have heard of reactions that I had a reaction. So I thought that she should know more about the possible side effects of the shingles vaccine and maybe give advice as to what to do for it.
On Apr 24, 2021 Anonymous said:
Great experience!!! Staff and the doctor were very professional and caring. Answered all my questions, gave me great information and recommendations.
On Apr 24, 2021 Anonymous said:
Yes, I was very satisfied. Got everything answered that I needed. I’ll go back again. Thank you.
On Apr 17, 2021 Anonymous said:
Very understanding Considerate of your feelings And never in a hurry to get out of your room they are very kind and I would recommend them for family and friends
On Apr 15, 2021 Anonymous said:
It was excellant, the Dr and staff all did a great job, they listened and explained things very well. I appreciate all they did.
On Apr 10, 2021 Anonymous said:
Dr. C. Brock seemed genuinely concerned about my medical issues and answered my questions.
On Apr 10, 2021 Anonymous said:
I just wanted to point out that this was my first visit with Dr.Brock. That is the reason for a couple of my yes, somewhat,answers and my rating of an eight. Hopefully as as I deal more with the doctor, I got that those items will move up.
On Apr 9, 2021 Anonymous said:
First time with Dr.Brock, very friendly and easy to talk to. Nurse very pleasant also.
On Apr 8, 2021 Anonymous said:
will ask for more understanding of report
On Apr 1, 2021 Anonymous said:
My appointment was right on time-no waiting. Very friendly and relaxed atmosphere.
On Mar 25, 2021 Anonymous said:
Staff very friendly and helpful. Dr. Brooke went over everything with me in detail and answered all my questions. I truly appreciated that. She’s very concerned about her patients.
On Mar 25, 2021 Anonymous said:
My wife was so impressed with Dr. Brock she is planning to switch doctors.
On Mar 25, 2021 Anonymous said:
This was a first time appointment with Dr Brock, she recently replaced Dr Barnes who was only in this office for 9-10 months. Dr Barnes replaced Dr Pickering who was the family Dr from the time he began to practice until he moved from family practice to Diabetic practice. All three Drs represent MMH system in an excellent manner!
On Mar 17, 2021 Anonymous said:
Visit was fine.
On Mar 10, 2021 Anonymous said:
Dr Brock and her staff have gone above and beyond to help me get the proper medications needed to manage my diabetes with the current changes in our insurance that have excluded all of my medications. Dr Brock was very thorough and genuinely cares for her patients.
On Mar 8, 2021 Anonymous said:
First time we met new Dr. she was really nice.
On Mar 7, 2021 Anonymous said:
This was my first visit with this provider (family physician); she was very professional and knowledgeable.I would have liked for her to share her philosophy and educational background with me.
On Mar 7, 2021 Anonymous said:
I am thrilled Dr Brock is my new doctor!! She is awesome and I have already told my entire family how great she is.
On Mar 7, 2021 Anonymous said:
She listened to my concerns and… and my questioning about all the medicines I take and she did give me a change of medicine. And I think… I hope that this is going to help me. But she did do a good job of listening and helping me with my concerns. And I appreciated the… I appreciated the listening. I do not believe she was completely aware of my health care situation. But I think she has a better understanding now of… of all the surgeries I’ve had and all the problems I’ve had. And I appreciated the the fact that she was
On Mar 7, 2021 Anonymous said:
Within the confines of what the FDA does now, I think that she’s doing the best that she can. But when you have to choose between which one of two very painful conditions you want to treat, because they can’t treat them both, that makes it hard. You know… excuse me… because I can’t stop having them, but I realize that her hands are somewhat tied, so… excuse me. With that in mind, I think she does as well as she can.
On Mar 6, 2021 Anonymous said:
Missed pap visit before because of menstruation cycle; doctor performed right on spot instead of requesting another appt
On Mar 6, 2021 Anonymous said:
Dr Brock was very thorough and very kind. Loved her!
On Mar 5, 2021 Anonymous said:
Great Doctor and staff
On Feb 27, 2021 Anonymous said:
In these terrible times right now I found comfort from this physician and resurrance that things will get better. She very kind and cares about her profession.
On Feb 27, 2021 Anonymous said:
I have this on my internet and gave her a good report that she was very nice and I was first time I had seen her and she couldn’t have been any nicer.
On Feb 25, 2021 Anonymous said:
It was my first visit and I need time to get to know Dr. Brock.
On Feb 11, 2021 Anonymous said:
I was pleased that I got an appointment quickly and treated promptly. I felt the doctor cared about my situation and gave me answers
On Feb 7, 2021 Anonymous said:
DR. BROCK WAS VERY PROFESSIONAL
On Feb 6, 2021 Anonymous said:
Dr. Brock was excellent! She was very professional and so kind.
On Feb 7, 2021 Anonymous said:
She showed great respect was very thorough and to the point and had an excellent personality. Thank you.