Sarah J. Ruppenthal, PA

Specialties: Physician Assistant

Gender: Female

Language(s): English

Patient Experience Rating:

  • 4.89 out of 5 Rating
  • 355 Ratings

  59 Comments

On Feb 27, 2021 Anonymous said:
I like how they answer your question about your health…I feel like I have a team helping me on any issues I have about my health…I like also how they all wear mask and wipe down everything to make you safe against the virus…I feel safe knowing all things are being done to protect me against getting the virus…I have told many people about my wonderful team I have to help me in my health and can’t say enough about how good they are…they stay up to date on all the things dealing with the health care of you…

On May 22, 2021 Anonymous said:
Also want to say student, Donna, was excellent.

On May 21, 2021 Anonymous said:
Extremely pleased. Very friendly and respectful and responsive.

On May 21, 2021 Anonymous said:
I received an appointment within 45 minutes…thanks so much!!!

On May 20, 2021 Anonymous said:
Sarah is always very knowledgeable and helpful with any questions or concerns I might have. She explains everything so that I can under- stand it and she takes time to be sure I understand. She is the best.

On May 20, 2021 Anonymous said:
Always feel important and at ease with the treatment of the entire staff and Dr

On May 18, 2021 Anonymous said:
Every provider nurse and registration receptionist in the practice is completely adequately trained, they’re always answering any questions, taking their time just a great service provider, and I definitely do recommend them to all of my family and friends

On May 17, 2021 Anonymous said:
Very pleased if first visit to office looking forward to seeing Dr Santer at next visit on June 25

On May 17, 2021 Anonymous said:
Very professional; new girl was training was very good well mannered and observant! Sarah number 1 in my book!??

On May 15, 2021 Anonymous said:
The only thing that I have a problem with, I didn’t get a reminder call and then when I check my email it was on there but everybody doesn’t have email, especially done the patients that you have which are mostly older people, so you might give that some thought thank you.

On May 13, 2021 Anonymous said:
A fine group of professionals

On May 3, 2021 Anonymous said:
Everyone one was really nice and friendly, I felt Comfortable talking to the PA Sarah, I just got a good vibe off the place ??

On May 3, 2021 Anonymous said:
Everyone in this office is very professional and caring.

On Apr 29, 2021 Anonymous said:
I love having Sarah and the entire staff at Dr Santer’s office as my primary care team. Everyone is friendly and professional!

On Apr 29, 2021 Anonymous said:
Everything went well.

On Apr 17, 2021 Anonymous said:
Well pleased

On Apr 9, 2021 Anonymous said:
The office is stellar. Just does stellar work. I can’t think of a greater word than stellar to describe their stellar performance and stellar care. Just stellar

On Apr 6, 2021 Anonymous said:
I don’t see how they could improve any this. These people are wonderful. They treat me like the most important person in the world. I did not have an appointment with her in a lot of pain and I went and asked to be taken in and I was in in 5 minutes they care and I dearly love each one of them. Thank you.

On Mar 25, 2021 Anonymous said:
Each provider & all supportive staff in this office is very knowledgeable & friendly & helpful.

On Mar 21, 2021 Anonymous said:
To improve you can fix your system where when you call to make an appointment that someone gets back with you immediately and gives you an appointment. I have had trouble every time I tried to make an appointment.

On Mar 14, 2021 Anonymous said:
Dr Santer and the Marietta Memorial health system is the best in our area

On Mar 13, 2021 Anonymous said:
Everything went smooth and quickly Understood needs and met them

On Mar 13, 2021 Anonymous said:
Sarah is very professional. I feel very much at ease with her, talking with her about any problems or concerns that I have. She’s very efficient in getting my other test that are required annually scheduled and to correspond back with me. I highly recommend her.

On Mar 7, 2021 Anonymous said:
Excellent staff No waiting Top of the line practice

On Feb 27, 2021 Anonymous said:
I’ve been going to this office facility for over 35 years. Started with Dr. Avery until he passed away. Now I see Sarah and she’s the only one I’ll see, and I really like the people there. They know your name when you come in, it’s very personable. Thank you.

On Feb 1, 2021 Anonymous said:
Nothing else to say but I was well pleased

On Jan 31, 2021 Anonymous said:
Left message about concern. Staff returned my call but unable to answer. Also came in as a spam call. In the grocery store. Tried to return call. Unable to use prompts when call transferred. So tried office. Prompts did work so called back to be transferred. Prompts did not work. Explained what happened to person answering phone so she called a different number and I was able to connect with doctor’s office.

On Jan 31, 2021 Anonymous said:
I see Sarah Ruppenthal. I have recommended her to several friends and family. I am very happy with the service there.

On Jan 22, 2021 Anonymous said:
Hello. I felt like that my visit was appreciated and I was respected. Everyone was kind and took time with me. I didn’t feel rushed. They were pleasant and professional and seem to care about me and what’s going on in my life. I appreciate that very much. Thank you.

On Jan 22, 2021 Anonymous said:
I have always had a positive experience and loo forward to our next appointment !

On Jan 9, 2021 Anonymous said:
Always polite and answers any questions I have.

On Jan 8, 2021 Anonymous said:
Every time I call I have to leave a message, no every answers the phone.

On Jan 4, 2021 Anonymous said:
The doctors care about me and my health concerns.

On Dec 20, 2020 Anonymous said:
Everyone was wonderful! Keep up the good work. You all are making a difference!

On Dec 20, 2020 Anonymous said:
they treat you just like family and that means a lot to me. They’re so nice. They’re helpful and they take care of you. Thank you. Merry Christmas, Happy New Year’s.

On Dec 15, 2020 Anonymous said:
I saw Sarah Ruppenthal for a Wellness visit. She, like Dr. Santer and the other two PA-C’s, is always helpful, kind and professional.

On Dec 5, 2020 Anonymous said:
Love Sarah Ruppenthal She actually listens and understands the problems I’m having and she’s doing everything to see what works best for me.She’s amazing and I’m so grateful to have her as my provider She’s the best

On Nov 7, 2021 Anonymous said:
Just wanted to say that Sarah Ruppenthal is a fantastic physician’s assistant. Thank you.

On Oct 18, 2021 Anonymous said:
I can’t be happier. They set an example of how the hospital should be. From the time the receptionist takes me until I finish, they’re all very helpful, and I couldn’t ask for a better care.

On Oct 17, 2021 Anonymous said:
I love my doctor’s

On Oct 17, 2021 Anonymous said:
Sarah is always amazing with my son, she listens to him and talks to him, like he is an actual person and not just the child.

On Oct 15, 2021 Anonymous said:
This was my first wellness visit with Sarah, she was well informed of my medical history and went through my information very thoroughly. She was kind, patient and very knowledgeable. Sarah is a delight and I would absolutely recommend her to others!

On Oct 7, 2021 Anonymous said:
I was taken in to the dr office quickly and had the medical part taken care of I was very grateful

On Oct 7, 2021 Anonymous said:
Always a great office. Very friendly and Tiffany is great!

On Oct 7, 2021 Anonymous said:
Really had a good experience in this office.

On Jul 29, 2021 Anonymous said:
Sarah is wonderful, she listens to me when I have a concern and offers well thought out professional advice.

On Jul 25, 2021 Anonymous said:
I was prescribed a medication that I couldn’t afford and I had to do something different, but other than that, everything was fine. And that wasn’t her fault. She didn’t know that. I couldn’t afford it and I didn’t know how much it cost until I got to the drug store.

On Jul 24, 2021 Anonymous said:
Most time I got through to the medical office and they were very helpful in setting up an appointment and others. Times past, it has not been that easy. So I did appreciate them getting me in as soon as they possibly could.

On Jul 18, 2021 Anonymous said:
Lately, it has been hard to contact the doctor’s office. Sometimes it takes several attempts to reach a receptionist to make an appointment.

On Jun 27, 2021 Anonymous said:
I like going to my doctor’s office and stuff. The treat you like family and stuff and that makes me feel a little good and everything. So I have no problem with them. They’ll listen to me and they’ll answer all my questions. I love my doctors and my nurses that I see. They did a great job, thank you.

On Jun 27, 2021 Anonymous said:
Always pleased with the attention I get and the professional and cheerful help I receivefrom everyone there!

On Jun 20, 2021 Anonymous said:
Sarah has always listen to me in detail. She’s always responded. She’s always talk to me like I like she was down to earth and I was in human being and she was actually concerned about the my health and I just can’t say enough good about it. Thank you very much. Bye.

On Jun 18, 2021 Anonymous said:
It was good.

On Jun 16, 2021 Anonymous said:
She spent her entire time telling my about going to the OBGYN and getting blood work done. I wasn’t there for that.

On Jun 10, 2021 Anonymous said:
Excellent experience

On Jun 6, 2021 Anonymous said:
Superb care could not ask for any better care. Love the office. Love the provider. Would recommend highly for anyone.

On Jun 6, 2021 Anonymous said:
It was great to see dr that know what they are doing

On May 24, 2021 Anonymous said:
Always very happy with my experience.

On May 27, 2021 Anonymous said:
Overall great experience with caring staff

  Education

  • Education Type: Medical
  • Attended: 07/01/2006 to 08/30/2008
  • Institution: Marietta College

  Insurance

  • Aetna Better Health of WV -WV Medicaid