Rebecca A. Schuster, DO

Specialties: Otolaryngology

Gender: Female

Language(s): English

Patient Experience Rating:

  • 4.82 out of 5 Rating
  • 143 Ratings

  32 Comments

On Apr 3, 2021 Anonymous said:
Felt very confident with her and staff. They were very knowledgeable and explained everything. Everyone was very friendly and helpful

On Apr 3, 2021 Anonymous said:
I was having a problem with nose bleeds. Dr. Schuster when she came in did exam my nose but then started in on how I needed to keep my nose moisturized and to get a humidifier to help. She just assumed my problem was dry air. I questioned this assumption because I went all winter without a problem and I informed her that I used a gel and a spray daily to keep my noise moist. I felt she was in a hurry and only gave my medical chart a quick review prior to coming in. I told her I had stopped taking my Xeralto to see if that made a difference but it didn’t. She had overlooked that fact. I did tell her I had stopped using the flonase over the weekend and I hadn’t had a nose bleed since. She did ask questions and gave me some medical advise. Normally Dr. Schuster is pretty good about asking questions and listening but that day she came in and started giving advice without really inquiring what was going on.

On Apr 1, 2021 Anonymous said:
I work at the department of Pediatrics through our health system and my child and I had the best experience possible I was finally able to get some answers that could not even be provided by a Children’s hospital. I will definitely be taking my recommendation and experience back to my colleagues at the department of pediatrics so that we can send more patients to Dr. Schuster. Everyone is the office is great and Christy is such a great RR and made our experience so great as well.

On Apr 1, 2021 Anonymous said:
Dr.Schuster and her team treated me great .Very polite and friendly I really appreciate her answering and explaining everything I needed to know.

On Mar 27, 2021 Anonymous said:
Very professional very knowledgeable from the staff to the doctor

On Mar 30, 2021 Anonymous said:
The doctor’s assistant took my vitals and my bottom number on the blood pressure was 44. I know this is very low. However, while the Dr was seeing me I forgot to address the blood pressure issue. I wasn’t feeling any different than usual, so I guess it didn’t seem like an issue. I was at the office to address the ringing in my ears and I feel like the Dr was very attentive to this situation. I guess I am trying to say, “should the blood pressure have been tested again to see if it was remaining low or is it normal practice to not check it again”? The Dr is exceptionally nice, spent a great deal of time on my issue, and gave me a prescription to help me. She also suggested I try an over the counter medication which I bought. I will definitely see the Dr again because I believe she cares about my situation. Also, the office staff is great.

On Feb 7, 2021 Anonymous said:
One of the best and most satisfactory visits I have ever had with a medical provider.

On Feb 7, 2021 Anonymous said:
Very quick and clans knowledgeable

On Nov 18, 2021 Anonymous said:
Happy patient

On Nov 6, 2021 Anonymous said:
The doctor was very knowledgeable and every one at the office was very friendly and helpful

On Nov 5, 2021 Anonymous said:
Good doctor, Hope you can keep her.

On Oct 29, 2021 Anonymous said:
Friendly staff and doctor was excellent with my son. They made the visit very easy and understanding of what will come next.

On Oct 23, 2021 Anonymous said:
Dr. Schuster was very professional, and kind, and listened to me, and was very knowledgeable, and she helped me and continued to, you know, listen and really try to get to the bottom for a solution and I really appreciate that.

On Oct 21, 2021 Anonymous said:
The scheduler (Chrissy I think) was super and Doctor Schuster was great.

On Oct 11, 2021 Anonymous said:
I called about an Rx and received no response.

On Oct 11, 2021 Anonymous said:
Dr. Schuster was a consummate professional. She explained everything and I had no questions. I’m just very, very impressed with her as the physician and I would not hesitate to refer friends to her and I look forward to my next meeting.

On Oct 8, 2021 Anonymous said:
Dr. Schuster is a real person. She is amazing. Love her. She explains everything to you on terms you understand. She will answer any questions you might have. 100% amazing.her and her staff. I’ve never been amazed by a Dr and staff in a whole like I have with dr.Schuster. Understands what you are going through and help.you get through.it.

On Oct 7, 2021 Anonymous said:
I have seen many ear, nose and throat doctors in the past 2 years and had treatment. She was the best because of her manner, her experience and she had a very gentle touch and I did not feel any discomfort during the treatments which I have had in the past with other providers. Very gentle and respectful and I would recommend her to my family and friends.

On Aug 16, 2021 Anonymous said:
This provider is every efficient.

On Aug 5, 2021 Anonymous said:
Dr Schuster was very informative and demonstrated that she had thought critically about my case. She and her staff were so friendly that I actually enjoyed my visit.

On Aug 5, 2021 Anonymous said:
I feel like she did explain the CT, I am not sure of the diagnosis. No definite referral.

On Jul 11, 2021 Anonymous said:
good country girl didnt talk above me with doctor language after 10 min felt like i have knowen her for years . alot of doctors could take a lesson from her

On Jul 8, 2021 Anonymous said:
This is my first visit to this provider and I would definitely see her again if necessary.

On Jul 4, 2021 Anonymous said:
I was a new patient and I was being seen and I felt that everybody took the time to find out why I was there. The problems I’ve been having with my breathing, I felt like Dr. Schuster did an amazing job of explaining what was wrong, what was causing the breathing problems, the next steps to take to see what we can do to fix that and the solution to it. I felt she listened to me very thoroughly and so did everyone else and they just did a really good job of explaining to me what was going on and what I can do to hopefully help the breathing problems and just kind of the next steps and follow through.

On Jul 2, 2021 Anonymous said:
Her nurse was a little cold. Not related to doctor, but to facility – Why do you have a coffee shop if it’s never open (at least every time I’ve been there it’s been closed)?

On Jun 24, 2021 Anonymous said:
Very nice staff and appreciated being able to fill out new patient paperwork online.

On Jun 24, 2021 Anonymous said:
She is the best!

On Jun 13, 2021 Anonymous said:
Dr. Schuster and her office were wonderful! I’ve already told all of my friends with small kids about how wonderful she was!

On May 9, 2021 Anonymous said:
Provider and staff were awesome working me in, wonderful experience, explained thoroughly.

On Apr 29, 2021 Anonymous said:
They treated me very well down there. They were all nice. Thank you.

On Apr 24, 2021 Anonymous said:
Everyone there was so kind and thoughtful and helpful and I thank them all for all that they do. They were all so awesome and they are definitely heroes and again I thank you also very much for all you do. Thank you. Bye.

On Apr 22, 2021 Anonymous said:
Dr. Schuster answered all my questions to my satisfaction and she made me feel at ease about my problem, and she is going to pursue it. So, she was very nice, and I appreciate her. Thank you.

  Education

  • Education Type: Medical
  • Attended: 09/01/2006 to 05/30/2010
  • Institution: Chicago College of Osteopathic Medicine

  Insurance

  • Aetna Better Health of WV -WV Medicaid