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Memorial Health Foundation
Patient and Visitors



Caitlyn L. Santer, DO

Family Medicine

4,92 out of 5  /  286 ratings  /  60 Comments

Insurance Accepted

  • Aetna Better Health of WV -WV Medicaid
  • Aetna/First Health Network
  • Anthem BCBS of Ohio
  • Buckeye Health Plan-OH Medicaid
  • CareSource-OH Medicaid
  • Health Plan
  • Medicaid OH Traditional
  • Medicaid WV Traditional
  • Medical Mutual of Ohio
  • Medicare Ohio
  • Molina
  • MultiPlan/PHCS Networks
  • Anthem Medicaid
  • Unicare-WV Medicaid
  • United Healthcare Community Plan-OH Medicaid
  • United Healthcare of Ohio
  • VA/UHC-Optum
  • Provider Network of America
  • Medicare Railroad
  • Cigna
  • HealthSmart
  • BWC Ohio
  • Custom Design Benefits
  • Humana
  • MedBen-MHS Tier 1
  • MediGold
  • Ohio Health Choice
  • Quality Care Partners
  • Tricare Humana Military
  • Valor Health Plan
  • WV Senior Advantage
  • Zelis
  • AmeriHealth Caritas
  • Bob Evans

Provider Reviews

4,92 out of 5  /  286 ratings  /  60 Comments

On Mar 25, 2021 Anonymous said:
Dr. Santer is the best PCP I’ve had in my lifetime and I’ve had several! I have multiple and complicated health issues and recently developed a rare syndrome as a result of a medication. She takes all the time I require for full conversation and understanding of my needs and is very proactive to address my needs and concerns. I’ve never been or felt rushed at any appointment or during a conversation with Dr. Santer, which, is a rare quality amongst the many doctors I’ve had in my experience currently and that I’ve had in the past. My wife and I are very selective when choosing a doctor based on various factors such as the doctors showing genuine concern, good listening skills and proactive approaches to our current needs. We usually take our visits together and not once have we left disappointed in Dr. Santer’s attentiveness and care as well as when we see one of her P.A.’s. We’d recommend their services to anyone seeking and needing the care of a P.C.P. and their supporting staff! Please feel free to pass along and use this review in the positive light it is intended to shed on Dr. Santer and her staff.

On Mar 20, 2021 Anonymous said:
Dr Carney has been awesome seems like he actually listens to concerns.

On Mar 18, 2021 Anonymous said:
Thank you for listening to me, hearing my concerns, and caring in general.

On Mar 17, 2021 Anonymous said:
Great people in this office and I have mentioned to several of my friends who are not pleased with their provider to please contact Dr. Santer’s office.

On Mar 17, 2021 Anonymous said:
Dr Santer can always answer my questions she always gives me time to talk about health issues I like that she sees the whole family We love her!!!

On Mar 14, 2021 Anonymous said:
I’m very pleased with this office, with Dr. Santer and all the PAs, the clerks – they’re all on a first name basis with you, make you feel very comfortable. Thank you.

On Mar 14, 2021 Anonymous said:
I have been going here for over ten years and not once was I ever disappointed in the care I get. I suggest them to everyone.

On Mar 7, 2021 Anonymous said:
From the time I walk in to reception and get greeted by reagan, walked back with a friendly nurse for the dreaded weigh in, it is like visiting with friends! I think Dr. Santer is the most compassionate doctor I have ever had. She gives advice about my health in a caring and supportive way. I trust her and look forward to my visits with her.

On Mar 4, 2021 Anonymous said:
Very on time appointment. Staff and Doctor here are awesome

On Mar 10, 2021 Anonymous said:
Dr Santer has been a wonderful provider. She takes time to listen to me. Asks me if I have any questions. I feel she is on my side and looks out for my best interest.

On Feb 27, 2021 Anonymous said:
Everyone is very friendly and makes you feel comfortable.

On Feb 20, 2021 Anonymous said:
great care and courteous to all my needs

On Feb 17, 2021 Anonymous said:
Very Professional

On Feb 17, 2021 Anonymous said:
Appreciate very much Dr. Santer’s concern and dedication to my health problems.

On Feb 13, 2021 Anonymous said:
Dr. Santer seems very knowledgable and compassionate and I did not feel rushed.

On Feb 11, 2021 Anonymous said:
My appointment was with one of the PAs in the office, but due to the snow she wasn’t able to make it in for my appointment. Dr. Santer was able to fit me in to her schedule right away and still took her time with me like my appointment was with her all along. Everyone in the office is always so nice and helpful!

On Feb 7, 2021 Anonymous said:
Dr. Santer was professional, engaged and spent the time needed to listen to my questions and concerns. I did not feel like she was in a rush to get me out of there and answered all my questions. I would recommend her as a primary care physician.

On Feb 1, 2021 Anonymous said:
Would like the prescription filled that was promised to my husband.

On Jan 31, 2021 Anonymous said:
Dr. Santer and Pam, LPN were both very professional, helpful, and kind. The intake team was polite and encouraging. The office was peaceful and clean. Thanks to all for their time and support!!

On Jan 24, 2021 Anonymous said:
Dr.Santer and staff are always kind and patient and always take the very best care of us.

On Jan 20, 2021 Anonymous said:
I am very thankful to have Dr. Santer as my doctor and I would recommend her to anybody. Thank you.

On Nov 10, 2021 Anonymous said:
Great! If it was any better I would have to take something for it!!

On Oct 16, 2021 Anonymous said:

On Oct 13, 2021 Anonymous said:
Dr. Santer is wonderful. She always seems happy to see me and remembers me. She listens well and always follows up. I have recommended her many times.

On Oct 9, 2021 Anonymous said:
Was happy that she spent quality time with me and answered my questions.

On Oct 8, 2021 Anonymous said:
Dr. Santer’s office help my daughter greatly with her issues and help me with mine, as well and helped us with our health care. Thank you very much.

On Oct 7, 2021 Anonymous said:
Lab work was not ordered after my annual checkup like it was supposed to be and after we had discussed it at length. They went ahead and drew blood and had to check with my provider the following day to determine what tests were have to been ordered.

On Oct 7, 2021 Anonymous said:
Yes, they are always friendly and know about your medications. Know what to recommend. Listen to you and make you feel important. Thank you.

On Oct 7, 2021 Anonymous said:
Dr. Santer and her co-workers are the greatest! I miss Dr. Avery since I have been going to him since the 1980’s and was very hesitant to change to Dr. Santer, but after seeing her several times now, I am very satisfied and appreciate her very much!

On Jul 29, 2021 Anonymous said:
I could not ask for a better doctor and staff for my medical needs!! Everyone is exceptional!

On Jul 20, 2021 Anonymous said:
Doctor Santer is the best doctor I’ve ever had

On Jul 11, 2021 Anonymous said:
Very friendly to talk to

On Jul 1, 2021 Anonymous said:
I just felt like Dr. Caitlyn was on top of my health issues and was pleasant optimistic, very attentive and assess me physically well. And I was very pleased. She answered my questions. I didn’t feel like she was in a hurry or anything at all. It was an enjoyable visit and I was so glad to get to meet her for the first time.Thank you.

On Jul 1, 2021 Anonymous said:
Dr. Santer and her staff are amazing and so compassionate about their patients. I highly recommend this office to anyone who is looking for quality health care. I’m so thankful I found Dr. Santer’s office for my daughter’s health care needs.

On Jul 1, 2021 Anonymous said:
I have always had a good experience in this office. ??

On Jun 28, 2021 Anonymous said:
Very pleased with this visit

On Jun 27, 2021 Anonymous said:
Be nice if someone would answer phone when u call instead of having to leave a message and wait for a return call. Be nice if u could see the PA in her office when she is too busy BUT it’s more expensive to see them when they have less years of college then the primary doctor.

On Jun 14, 2021 Anonymous said:
The best there is out there

On Jun 13, 2021 Anonymous said:
Dr Santer is a great doctor v

On Jun 13, 2021 Anonymous said:
Dr.Santer, is the best doctor ever. I have recommended Dr. Santer to my friends and family and most have went to her as patients. Easily the best ever!

On Jun 10, 2021 Anonymous said:
Yes, I wish that when I call that you would answer the phone, instead of having to always leave a message. Thank you. Bye.

On May 30, 2021 Anonymous said:
Everyone I came in contact with was very professional and helpful–the receptionist, the nurse and the doctor. They were all knowledgeable and showed genuine concern.

On May 9, 2021 Anonymous said:
Dr Santer is a rock star for sure and the staff at that office is absolutely competent, courteous, and concerned. What a pleasant experience.

On Apr 29, 2021 Anonymous said:
Everyone in this office made me comfortable. I was nervous because my dr had retired and I had been with him over 30 years. Wonderful staff!!

On Apr 29, 2021 Anonymous said:
Never along wait time,which I really appreciate, very curtious and helpful staff, I really like Dr. Santer

On Apr 24, 2021 Anonymous said:
We always recommend Dr Santer to others. Dr Santer is very kind and considerate about our concerns. Dr Santer is the best.

On Apr 15, 2021 Anonymous said:
Everyone was helpful and ready to assist with my concerns. Great visit!

On Apr 3, 2021 Anonymous said:
they always wear mask and cleaning…it makes me feel very safe…and always take time to answer any all questions I may have…

On Jan 20, 2021 Anonymous said:
Dr. Santer was terrific. Absolutely terrific. I just love her compared to Dr. Richard’s. Yes, ma’am. I’ll take the whole office. I never knew a change should mean that much to me. She is terrific, terrific. Thank you.

On Jan 20, 2021 Anonymous said:
Appreciate Dr. Santer.

On Jan 18, 2021 Anonymous said:
Dr Santer is very nice and very caring she listens and she explains everything so you can understand

On Jan 22, 2021 Anonymous said:
Dr. Santer is a wise and compassionate physician

On Jan 18, 2021 Anonymous said:
I am very happy with the way my recent visit was conducted. Dr. Santer has a kind and thoughtful manner and listens with compassion. She was able to help me with the painful problem I am having. I am a relatively new patient with Dr. Santer, but I look forward to working with her to maintain my health for many years.

On Jan 16, 2021 Anonymous said:
I don’t have an appointment with the doctor. I just had seen the nurse and have my blood pressure checked, but she did come in after I was checked and talked to me about my medication and what to do. So everything was fine. Thank you.

On Jan 14, 2021 Anonymous said:
My care in this office is always above and beyond expectations!

On Jan 7, 2021 Anonymous said:
Dr. Santer and her staff were courteous and professional!!! I thoroughly enjoyed my visit and I have already recommended her to family and friends.

On Jan 7, 2021 Anonymous said:
Some questions such as knowing my history were not applicable as this was my first visit. Otherwise found Dr. Santer to be very pleasant. Only minor issue was trying to contact office for an appointment

On Dec 31, 2020 Anonymous said:
I am very happy with Dr. Caitlyn Santer. She is very thorough. She’s always taken time with me, and she follows up as well, and I would not change any doctors in the world for her. Thank you.

On Dec 17, 2020 Anonymous said:
Dr Santer’s compassion/bedside manners are greatly appreciated. It’s comforting to see that type of treatment from a doctor. I like all the ladies there Reganne at front desk, Pam the nurse who has watched me grow and Delores their famous vampire! Good choice for a family doctor with great staff behind her!

On Dec 6, 2020 Anonymous said:
She was nice and it was a pretty well rounded appointment

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